Privacy Policy

Effective Date: 13/6/25

Tide & Tumble is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or contact us.

1. What Information We Collect

We may collect the following personal data when you use our website or submit an enquiry:

Name
Email address
Phone number
Any additional information you provide in the message field

We also collect non-personal data via cookies and analytics tools (e.g. Google Analytics), such as:

IP address
Browser type
Pages visited
Time spent on site

2. How We Use Your Information

We use your information to:

Respond to your enquiries
Provide our linen hire and laundry services
Improve our website experience through analytics
Comply with legal obligations

We do not sell or rent your data to third parties.

3. Cookies & Analytics

We use cookies and third-party services (such as Google Analytics and Wix site tracking) to:

Analyse how visitors use our website
Improve site functionality and performance

You can manage or disable cookies in your browser settings.

4. How Your Data Is Stored

Your personal data is stored securely on Wix servers and protected by appropriate technical measures. We only retain your data for as long as necessary to fulfil the purpose of collection.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for data processing

To exercise these rights, please contact us at mark@swcoastalconcierge.co.uk

6. Contact

If you have any questions or concerns about this privacy policy, please contact us:

Unit 11 and 12 Torr Quarry Industrial Estate

East Allington

TQ9 7FA
mark@swcoastalconcierge.co.uk